Terms of Service

Last updated 21 October 2026

These terms are an agreement between you and Lok Sang Ho (ABN 60 992 166 924) ("we", "us"). They cover the ProceduralFX Studio app (the "app") and the ProceduralFX credits service (the "service"). By using the app or signing in to the service, you agree to them.

1. The app

You may download and use the app free of charge, for personal or commercial work. It includes open-source components, such as MoonRay and OpenUSD, which come with their own licences. We aim to keep the app working well, but it's provided free and without a promise that it's free of bugs. Keep backups of important work.

2. Your account

You sign in to the service with your email address. Keep access to that email secure, because anyone who can read it can sign in as you. Tell us straight away if you think someone else is using your account. You must be 18 or older, or have a parent's or guardian's permission.

3. Credits, plans and top-ups

• Prices and credit are in Australian dollars.
• Each AI request uses credit according to how much processing it needs. The app shows what each request cost. Requests that fail with an error aren't charged.
• Plans renew automatically each month until you cancel. Each renewal gives you that month's plan credit. Unused plan credit doesn't carry over to the next month.
• Top-ups are one-off purchases. Top-up credit doesn't expire while your account is open, and is used after any plan credit.
• A request already running can take your balance slightly below zero. You'll need to add credit before your next request.
• Credit has no cash value, except as our refund policy or the law provides. It can't be transferred to another account.
• We may change prices or how much credit requests use. We'll give at least 30 days' notice of a price increase for plans. Credit you've already bought keeps its value in Australian dollars.

4. Cancelling

You can cancel your plan at any time from the AI assistant's settings in the app, under Manage or cancel your plan. Your plan stays active until the end of the month you've paid for. Refunds are covered by our refund policy.

5. What the AI produces

• The assistant uses AI models from third parties. Its results can be wrong, incomplete or different from what you asked for. Check the scene before you rely on it.
• As between you and us, you own your scenes and what the assistant creates for you. We claim no rights in them.
• You're responsible for what you ask the assistant to make and how you use the results.

6. Fair use

When using the service, you agree not to:

• break the law, or Anthropic's Usage Policy;
• use the service other than through the app, resell it, or share your account;
• try to get around how requests are measured or charged, or interfere with or overload the service;
• open multiple accounts to take advantage of offers.

We may suspend or close accounts that do these things. If we close your account for this reason, unused credit may not be refunded, to the extent the law allows.

7. Other AI services

If you use your own API key or another AI service with the app, your use of that service is between you and its provider, under their terms and charges.

8. Changes and availability

We'll try to keep the service running, but it may sometimes be unavailable, for example for maintenance or because an AI provider is down. We may change or add features. If we ever stop the service, we'll give at least 30 days' notice and refund unused top-up credit.

9. Your rights under Australian Consumer Law

Our goods and services come with guarantees that can't be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.

10. Liability

To the extent the law allows, and apart from the rights in section 9:

• we're not liable for indirect or consequential loss, such as lost profits, lost data or lost work;
• our total liability to you for the service is limited to supplying the service again, or the amount you paid us in the 12 months before the claim, whichever we choose.

11. Privacy

Our Privacy Policy explains how we handle personal information.

12. Changes to these terms

We may update these terms. We'll change the date at the top, and tell signed-in users by email about important changes before they take effect. If you keep using the service after that, the new terms apply. If you don't agree, you can cancel and close your account.

13. Governing law

These terms are governed by the laws of New South Wales, Australia. Both of us can bring disputes to the courts there.

14. Contact

Lok Sang Ho, Australia. Email: support@build3dstudio.com.